Welcome to GlowCraftLamp. This website is operated by our headquarters in Mexico. Throughout this website, “we,” “us,” and “our company” refer to GlowCraftLamp. By accessing our website or purchasing our products, you agree to be bound by the following terms and conditions (hereinafter referred to as “Terms”).
1. Acceptance of Terms
By accessing or using any part of this website, you acknowledge that you have read, understood, and agree to these Terms. We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.
2. Eligibility and User Representation
By agreeing to these Terms, you represent that you are at least the age of majority in Mexico. You agree to provide true, accurate, current, and complete information for all purchases made at our store.
3. Product Information and Pricing
Pricing and Taxes: All prices are subject to change without notice. While website prices include applicable sales tax, international import duties and customs fees remain the responsibility of the recipient.
4. Order Processing and Acceptance
Order Confirmation: After placing an order, you will receive an automated confirmation email. This email confirms that we have received your order request but does not constitute formal acceptance of your order.
Order Cancellation: We reserve the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, pricing errors, or suspected fraudulent activity. If your order is canceled after payment processing, we will issue a full refund to your original payment method immediately.
5. Payment Security
All payments on this website are securely processed by Stripe. We accept major credit and debit cards. Your sensitive financial data is processed through encrypted protocols (SSL/TLS) and is never stored on our servers, ensuring maximum transaction security.
6. Shipping and Delivery
We offer tracked shipping services covering Europe and the United States. Orders are typically processed within 2 business days, with an estimated delivery time of 4-7 business days. For more details, please see our Shipping Policy.
7. Intellectual Property
This website and its original content, including but not limited to text, graphics, logos, and images, are the exclusive property of GlowCraftLamp and are protected by international copyright and trademark laws. Unauthorized use of our intellectual property is strictly prohibited.
8. Limitation of Liability
To the maximum extent permitted by law, GlowCraftLamp shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website or the purchase of our products. Our total liability shall not exceed the payment amount of the specific order giving rise to the claim.
9. Governing Law
These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Mexico. Any disputes arising from these Terms shall be resolved by the competent courts of Mexico, although we always strive to resolve customer issues through our support channels first.
10. Contact Us
If you have any questions about these terms and conditions, please email us at: epigenetic@glowcraftlamp.com