At GlowCraftLamp, we are committed to collecting and using data in a transparent manner. This Cookie Policy explains how and why we use cookies and similar technologies to improve your shopping experience and ensure the security of our platform.
1. What are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit our website. They act as a website’s “memory,” allowing it to remember your actions and preferences.
2. How We Use Cookies
We use cookies to ensure the website functions correctly, understand our users, and provide a secure checkout environment. Specifically, we use them for:
Essential functions: Tracking items in your shopping cart.
Security: Detecting and preventing fraudulent transactions.
Performance: Analyzing website traffic to improve our services.
Personalization: Remembering your language and currency settings.
3. Categories of Cookies We Use
Necessary Cookies
These cookies are essential for the proper functioning of our website. They help you navigate the website and use its features, such as the shopping cart and secure access. Without these cookies, you will not be able to experience the core functionalities of our website.
Security and Payment
Used by our payment processor (Stripe) to identify users and prevent fraud.
Functional
Remembers choices you make (like your username or region).
Analytics/Performance
Tracks how visitors interact with the site (e.g., Google Analytics).
Targeting/Advertising
Delivers relevant ads and measures marketing effectiveness.
4. Third-Party Cookies (Stripe and Security)
To ensure the security of your payments, we partner with trusted third-party service providers. Our payment gateway, Stripe, may place cookies on your browser to:
Identify your device to prevent fraud.
Monitor session information to ensure a stable checkout process.
Comply with global financial regulations (KYC).
Note: We do not have direct access to or control over the data collected by these third-party cookies. For more details, please refer to Stripe’s privacy policy.
5. Your Choices and Management
You have the right to decide whether to accept or reject cookies.
Browser Settings: You can set or modify your web browser controls to accept or reject cookies. If you choose to reject cookies, you can still use our website, but your access to some features and areas may be limited.
6. Data Retention
Session Cookies: Automatically deleted when you close your browser.
Persistent Cookies: These cookies remain on your device until their preset expiration date or until you manually delete them. Their retention time can range from a few days to several months, depending on the type and purpose of the cookie.
7. Updates to this Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We recommend that you check this page periodically.
8. Contact Us
If you have any questions about our use of cookies, please contact our support team at epigenetic@glowcraftlamp.com.